1. How to request a refund
Email our support team at cs@alvetechies.in with your purchase information and the reason for your request. Please include your registered email address, purchase date, and order ID or payment reference, if available, so we can locate your purchase.
2. Review and processing time
Our support team will respond within 3 business days of receiving your request.
If approved, your refund will be processed within 7 business days of approval. After processing, please allow up to an additional 7 working days for the funds to appear in your account. The actual credit time may vary depending on your bank or payment provider.
3. Refund method
Approved refunds will be issued to the original payment method used for the purchase.
4. Contact us
For refund requests or questions about this policy, contact Alve Tech at cs@alvetechies.in.